Please note we have tried to ensure the accuracy and fullness of this Directory by taking great care in processing the information. However, Holidays and more can give no guarantee that the information or data supplied is free of errors. Holidays and more shall not be liable for any loss suffered by anybody as a consequence of using this directory or the information supplied. We also cannot guarantee the quality of the service you get. It is important to scrutinize your chosen service and make sure they are treating you with respect and that they have the training to do what they say they do. If you are unsure please contact us and we can help link you up directly to services we know well. We accept that not all services are included. If your service wishes to be included, at no cost, in the next publication please contact us on the links provided.
Although great care is taken to ensure links are relevant to our audience, the links to other websites do not imply that we endorse those services nor can we take any responsibility for the material that may be on those sites. If you find any material of concern, please let us know.
The Holidays and more website operates on the premise of directing people who want help to the best people / organisations, which may or may not in any way include Holidays and more or any one of its associated centres. Whilst we use electronic means of communication such as email and the Forum to communicate, these are not intended to operate as an online counselling service, but rather as a conduit to help people connect with the best helping people or service.
We acknowledge that some users of the site can be distressed or need urgent assistance and we provide phone numbers and useful links to assist people find helping services quickly.
If people contact us who are distressed, at high risk of harm or injury, or may require some form of specific assistance we will endeavour to make sure they are directed toward the right site/people/service. Our goal is to have all enquiries answered within 24 hours during weekdays and 48 hours over the weekends.
Holidays and more receives sponsorship from the government, philanthropic and corporate sectors and our acceptance of their contribution does not imply that we endorse or support their views or products. We have significant relationships with some key sponsors.
Privacy and Confidentiality. All who use the service should expect privacy and confidentiality and we take this very seriously. Below are a few points.
In exceptional circumstances or when we believe someone is in immediate danger or poses serious harm to themselves or to others, we reserve the right to disclose relevant information we may hold about them without that persons consent in order to get them help. Should the security of the site be threatened (such as by hacking) we also reserve the right to take steps to ensure the safety of the site and pass on information to the relevant authorities.
We do not collect information on users of the service with the purpose of individually identifying people. When a person offers information about himself or herself this information is collated with the purpose of understanding those who use the service and identifying information is either unknown or removed. We do keep useful aggregated information. This helps Holidays and more know which groups use the service and provides us with information that helps us understand our service and our performance. This may include age, sex, location, race, profession, group (i.e. school/work). We may publish general non-identifying details about our service, performance and usage. Identifying e-mail addresses will not be passed on to anyone without your consent.
We collate information about site usage from ‘cookies’ and other statistical information from our ISP (Internet Service Provider). Our site reports can identify user ISP’s and it is possible through investigation to identify individual computers that accessed the site, but not an individual. This information will not be shared with anyone.
We encourage you to use anything from Holidays and more in order to advance the well being of young people. However, we do ask that that you take note of the following:
Holidays and more is a trademarked brand and all material, whether on this site or elsewhere in any place within the Holidays and more services, both intellectual and otherwise, is copyrighted. Any material produced by Holidays and more may be used for legitimate, non-profit purposes without permission so long as Holidays and more is publicly acknowledged as the source. Any graphics that have our copyright ‘©’ must always be replicated in whole and without alteration. The Holidays and more logo and branding may only be used with our specific written permission. It is important that any links, directory information or material requested from other sites, or activity of a commercial nature is negotiated with the service beforehand. If you want to discuss these issues, please contact us.
26th of March, 2011